Refunds & Returns

Item bought in error:
Slim Disc will exchange or refund items purchased in error provided that they are returned unopened, unused and in perfect condition within 21 days of purchase and accompanied by our original sales invoice which acts as a sales receipt.

Faulty items:
In the unfortunate event that you should discover a fault with a sleeve, we will offer a refund for any purchase that demonstrates a genuine manufacturing fault within the first 30 days from purchase. You must produce proof of purchase, and where applicable, the original faulty sleeve(s) must be included. We reserve the right to inspect any return to verify the manufacturing fault; this may be completed in conjunction with our technical support team. Any refunds will be on the faulty sleeve(s) itself, not the full pack unless all of the sleeves in the pack are faulty.

How to return:
Please call or email sales first to obtain a returns authorisation number and returns instructions.

Please allow up to 7 working days for our team to inspect returned goods, and to process the refund.